Volume 11, Issue 9 (September 2024), Pages: 173-183
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Original Research Paper
Nurses' cultural competence and its impact on work engagement and teamwork in community medical centers healthcare network in Central California, USA
Author(s):
Gemma Stela L. Imperial 1, 2, Evelyn E. Feliciano 1, 2, *, Alfredo Z. Feliciano 1, 3, Mary Angelica P. Bagaoisan 1, Cyrelle D. Agunod 1, 4, Delma Joie D. Magtubo 1, 5, Anna Lyn M. Paano 1
Affiliation(s):
1College of Nursing and Graduate Studies, Angeles University Foundation, Angeles, Philippines
2Intensive Care Unit Stepdown, Clovis Community Medical Center, Clovis, Central California, USA
3Encompass Health Rehabilitation Hospital, Mesa, Arizona, USA
4College of Nursing, Northern Private College of Nursing, Arar, Saudi Arabia
5Graduate School, Holy Angel University, Angeles, Philippines
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* Corresponding Author.
Corresponding author's ORCID profile: https://orcid.org/0000-0001-9120-1534
Digital Object Identifier (DOI)
https://doi.org/10.21833/ijaas.2024.09.019
Abstract
This study explores the relationship between nurses' cultural competence and their work engagement and teamwork in hospitals at a tertiary private medical center in Central California. Using a correlational method, data were collected from 357 nurses, primarily female, aged 37-38, and of Asian descent. The Self-Assessment Cultural Competence Checklist, Utrecht Work Engagement Scale (WES-9), and Nursing Teamwork Scale (NTS) were used to measure these variables. Pearson’s correlation analysis revealed a positive association between cultural competence, work engagement, and teamwork, indicating that differences in beliefs can enhance collaboration and team cohesion among healthcare workers from diverse backgrounds. These findings highlight the importance of cultural competence in fostering effective teamwork and relationships in a multicultural healthcare environment.
© 2024 The Authors. Published by IASE.
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords
Cultural competence, Work engagement, Teamwork, Nurses, Diversity
Article history
Received 29 April 2024, Received in revised form 24 August 2024, Accepted 13 September 2024
Acknowledgment
All authors would like to thank all nurses who voluntarily and enthusiastically participated in this academic work.
Compliance with ethical standards
Ethical considerations
Ethics clearance and approval were obtained from the Ethics Review Committee (ERC) of the Angeles University Foundation (AUF) and the selected hospitals prior to conducting the study. Informed consent was also secured from the respondents to ensure the protection of their privacy and the confidentiality of the data collected. The informed consent form outlined the purpose of the study, participant information, the nature of their involvement, potential benefits, risks or hazards, clauses related to illness or injury, voluntary participation, confidentiality measures, and the contact information of the researcher and the AUF-ERC panel. The initial step involved obtaining a letter of permission and support from the Dean of the AUF Graduate School and the instructor to proceed with the study.
Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Citation:
Imperial GSL, Feliciano EE, Feliciano AZ, Bagaoisan MAP, Agunod CD, Magtubo DJD, and Paano ALM (2024). Nurses' cultural competence and its impact on work engagement and teamwork in community medical centers healthcare network in Central California, USA. International Journal of Advanced and Applied Sciences, 11(9): 173-183
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