International Journal of

ADVANCED AND APPLIED SCIENCES

EISSN: 2313-3724, Print ISSN: 2313-626X

Frequency: 12
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 Volume 11, Issue 3 (March 2024), Pages: 27-35

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 Original Research Paper

Impact of employee silence on organizational performance: A case from Mogadishu universities

 Author(s): 

 Mohamed Abdi Dhaqane *

 Affiliation(s):

 Faculty of Management Science, SIMAD University, Mogadishu, Somalia

 Full text

  Full Text - PDF

 * Corresponding Author. 

  Corresponding author's ORCID profile: https://orcid.org/0009-0003-8821-0706

 Digital Object Identifier (DOI)

 https://doi.org/10.21833/ijaas.2024.03.004

 Abstract

Organizational performance is crucial for success in today's competitive environment. This study focuses on how employee silence affects organizational performance in Mogadishu's universities. It aims to explore three factors: the impact of employee voice, fear of retaliation, and communication climate on organizational performance. The research employed a quantitative methodology, using descriptive and correlation designs. Data was gathered through an online questionnaire from 234 respondents across both public and private universities in Mogadishu. The findings indicate a positive relationship between employee voice, fear of retaliation, communication climate, and organizational performance. The study concludes that these factors positively influence employee performance in the universities studied. It highlights the need for a culture that supports employee voice, clear policies against retaliation, and transparent communication climates in higher education. These measures are vital for organizational leaders and policymakers to improve performance and tackle issues related to employee silence in educational settings. The study suggests creating a work environment that promotes open communication, addresses fear of retaliation, and supports employee voice, which could enhance organizational performance in Somalia's higher education sector, particularly in Mogadishu's universities.

 © 2024 The Authors. Published by IASE.

 This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).

 Keywords

 Communication climate, Employee silence, Employee voice, Fear of retaliation, Organizational performance

 Article history

 Received 28 September 2023, Received in revised form 1 February 2024, Accepted 5 February 2024

 Acknowledgment 

No Acknowledgment.

 Compliance with ethical standards

 Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

 Citation:

 Dhaqane MA (2024). Impact of employee silence on organizational performance: A case from Mogadishu universities. International Journal of Advanced and Applied Sciences, 11(3): 27-35

 Permanent Link to this page

 Figures

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 Tables

 Table 1 Table 2 Table 3 Table 4 Table 5 

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