Volume 11, Issue 10 (October 2024), Pages: 24-34
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Original Research Paper
Factors influencing tenant retention among selected commercial leasing establishments in Cebu City, Philippines
Author(s):
Ronnie G. Salazar *
Affiliation(s):
College of Management, Northern Iloilo State University, Iloilo, Philippines
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* Corresponding Author.
Corresponding author's ORCID profile: https://orcid.org/0009-0009-9378-8629
Digital Object Identifier (DOI)
https://doi.org/10.21833/ijaas.2024.10.004
Abstract
In the competitive field of commercial real estate, it is important to understand the factors that affect tenant retention to maintain a stable and profitable leasing environment. This descriptive survey research examined the factors influencing tenant retention among selected commercial leasing businesses in Cebu City, Philippines, with a focus on office and retail lease contracts. A total of 150 tenants (lessees) were purposefully selected to participate in the survey, and data were collected through a questionnaire created by the researcher. The results showed that tenants regarded the management structure of the lessor, building quality, lease pricing, contract terms and conditions, building location, and government regulations as key factors in their decision to stay with their lessors. The study also found that tenants were moderately satisfied with these factors. These findings highlight the importance of lease agreements and property management in tenant retention strategies. Further research on these factors and their impact on property management in Cebu City's commercial leasing sector could provide valuable insights for improving tenant satisfaction and retention.
© 2024 The Authors. Published by IASE.
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords
Tenant retention, Commercial real estate, Lease agreements, Property management, Lease pricing
Article history
Received 4 June 2024, Received in revised form 21 September 2024, Accepted 25 September 2024
Acknowledgment
No Acknowledgment.
Compliance with ethical standards
Ethical considerations
This study obtained informed consent from participants, ensured confidentiality, and adhered to institutional ethical guidelines.
Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Citation:
Salazar RG (2024). Factors influencing tenant retention among selected commercial leasing establishments in Cebu City, Philippines. International Journal of Advanced and Applied Sciences, 11(10): 24-34
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