International journal of

ADVANCED AND APPLIED SCIENCES

EISSN: 2313-3724, Print ISSN:2313-626X

Frequency: 12

line decor
  
line decor

 Volume 4, Issue 12 (December 2017, Part 2), Pages: 226-230

----------------------------------------------

 Original Research Paper

 Title: The awareness and use on government assistance programs among tourism entrepreneurs in Malaysia

 Author(s): Kalsitinoor Set *

 Affiliation(s):

 School of Maritime Business and Management, Universiti Malaysia Terengganu, Terengganu, 21030 Kuala Terengganu, Terengganu, Malaysia

 https://doi.org/10.21833/ijaas.2017.012.039

 Full Text - PDF          XML

 Abstract:

This paper examines the characteristics of tourism entrepreneurs in Malaysia. In recent times, Tourism Small and Medium Enterprises (TSMEs) have played crucial role in sustaining economic growth and development in Malaysia. The Malaysian government has implemented programs and policies aimed at ensuring the success of the tourism industry. The paper explores the socio-economic and demographic characteristics of tourism entrepreneurs in Malaysia to explore the awareness and use of the government assistance tourism related programs based on a survey of 346 tourism entrepreneurs. Overall, the study finds that a tourism entrepreneur in Malaysia do not avail the assistance schemes and support provided by the Malaysian government. Many TSMEs operators are still unaware of the available assistance programs and not well utilized by TSMEs. The paper concludes with the policy implications drawn from the study. 

 © 2017 The Authors. Published by IASE.

 This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).

 Keywords: Tourism entrepreneur, Government assistance, Tourism small and medium enterprises, Tourism industry

 Article History: Received 8 December 2016, Received in revised form 16 September 2017, Accepted 25 October 2017

 Digital Object Identifier: 

 https://doi.org/10.21833/ijaas.2017.012.039

 Citation:

 Set K (2017). The awareness and use on government assistance programs among tourism entrepreneurs in Malaysia. International Journal of Advanced and Applied Sciences, 4(12): 226-230

 Permanent Link:

 http://www.science-gate.com/IJAAS/V4I12(2)/Set.html

----------------------------------------------

 References (27)

  1. Chittithaworn C, Islam MA, Keawchana T, and Yusuf DH (2011). Factors affecting business success of small and medium enterprises (SMEs) in Thailand. Asian Social Science, 7(5): 180-190. https://doi.org/10.5539/ass.v7n5p180 
  2. Crick D and Lindsay V (2015). Service and service-intensive New Zealand internationalising SMEs: Managers' perceptions of government assistance. Marketing Intelligence and Planning, 33(3): 366-393. https://doi.org/10.1108/MIP-11-2013-0194 
  3. EPU (2006). 9th Malaysia Plan 2006-2010. Economic Planning Unit, Percetakan Nasional Berhad, Putrajaya, Malaysia.     
  4. EPU (2008). 8th Malaysia Plan 2000-2005. Economic Planning Unit, Percetakan Nasional Berhad, Kuala Lumpur, Malaysia.     
  5. EPU (2011). 10th Malaysia Plan 2011-2015. Economic Planning Unit, Percetakan Nasional Berhad, Putrajaya, Malaysia.     
  6. Ibrahim MH (2009). Encountering the outflow of trained and educated national talents in the tourism industry. In the 5th UNWTO International Conference on Tourism Statistics, World Tourism Organization, Creation Bali, Indonesia.     
  7. Johnson P, Conway C, and Kattuman P (1999). Small business growth in the short run. Small Business Economics, 12(2): 103-112. https://doi.org/10.1023/A:1008006516084 
  8. King BE, Breen J, and Whitelaw PA (2014). Hungry for growth? Small and mediumā€sized tourism enterprise (SMTE) business ambitions, knowledge acquisition and industry engagement. International Journal of Tourism Research, 16(3): 272-281. https://doi.org/10.1002/jtr.1926 
  9. Komppula R (2014). The role of individual entrepreneurs in the development of competitiveness for a rural tourism destination-A case study. Tourism Management, 40: 361-371. https://doi.org/10.1016/j.tourman.2013.07.007 
  10. Kozan MK, Öksoy D, and Özsoy O (2006). Growth plans of small businesses in Turkey: Individual and environmental influences. Journal of Small Business Management, 44(1): 114-129.     
  11. MOTAC (2016a). List of institutions offering tourist guide courses. Ministry of Tourism and Culture Malaysia, Putrajaya, Malaysia.     
  12. MOTAC (2016b). Ministry's programme. Ministry of Tourism and Culture Malaysia, Putrajaya, Malaysia. Available online at: http://www.motour.gov.my/     
  13. Murphy PE (2013). Tourism: A community approach (RLE tourism). Routledge, Abingdon, UK.     
  14. Porter ME (2008). Competitive strategy: Techniques for analyzing industries and competitors. Simon and Schuster, New York, USA.     
  15. Roxas B and Chadee D (2013). Effects of formal institutions on the performance of the tourism sector in the Philippines: The mediating role of entrepreneurial orientation. Tourism Management, 37: 1-12. https://doi.org/10.1016/j.tourman.2012.10.016 
  16. Set K (2013). Tourism small and medium enterprises (TSMEs) in Malaysia. International Journal of Business and Social Science, 4(16): 58-66.     
  17. Set K (2014). Determining the key success factors of tourism small and medium-sized enterprises (TSMEs) in Malaysia. Ph.D. Dissertation, University of Newcastle, New South Wales, Australia.     
  18. Sharma A and Sneed J (2008). Performance analysis of small hotels in Tanzania. Journal of Services Research, 8: 83-100.     
  19. SME Corporation (2016). Programmes. SME Corporation Malaysia, Kuala Lumpur, Malaysia.     
  20. Sorooshian S, Norzima Z, Yusof I, and Rosnah Y (2011). Relationship between drivers of performance in smaller firms. Middle-East Journal of Scientific Research, 9(4): 452-455.     
  21. Storey DJ (2008). Entrepreneurship and SME policy. In the World Entrepreneurship Forum, EMLyon Business School, Écully, France.     
  22. Storey DJ (2016). Understanding the small business sector. Routledge, Abingdon, UK.     
  23. Tourism Malaysia (2016). Malaysia tourism data. Tourism Malaysia, Putrajaya, Malaysia. Available online at: http://mytourismdata.tourism.gov.my/ 
  24. Wanhill S (2012). Role of government incentives. In: Theobald WF (ed.), Global tourism: 368-390. Routledge, Abingdon, UK.     
  25. Wanhill S (2013). Government assistance for tourism SMEs: From theory to practice. In: Thomas R (ed.), Small firm in tourism: International perspectives: 53-70. Elsevier, Amsterdam, Netherlands.     
  26. Young PJ and Wook KS (2010). An empirical model to assess the influence of the government's research and development program on Korean small and medium enterprise (SME) performance. Asian Journal on Quality, 11(3): 288-302. https://doi.org/10.1108/15982681011094032 
  27. Yusoff MN (2011). The sources of information of the government sponsored business assistances among micro-sized entrepreneurs in Kelantan, Malaysia. International Journal of Business and Social Science, 2(3): 106-114.