Volume 10, Issue 9 (September 2023), Pages: 101-109
----------------------------------------------
Original Research Paper
The influence of nursing leaders' behavior on nurses' job satisfaction: A quantitative study in Hail, Saudi Arabia
Author(s):
Nashi Al Reshidi 1, *, Noof Shanan 2, Michelle Garcia 1, Anfal Saleh 3, Tagreed Dali 3, Ahlam Musbet 3
Affiliation(s):
1Nursing Executive Administration, Ha’il Health Cluster, Ha’il City, Saudi Arabia
2King Salman Specialist Hospital, Ha’il Health Cluster, Ha’il City, Saudi Arabia
3Ha’il Cardiac Center, Ha’il Health Cluster, Ha’il City, Saudi Arabia
Full Text - PDF XML
* Corresponding Author.
Corresponding author's ORCID profile: https://orcid.org/0000-0002-5864-084X
Digital Object Identifier:
https://doi.org/10.21833/ijaas.2023.09.012
Abstract:
This cross-sectional quantitative study investigates the intricate relationships between the demographic characteristics of nurses and their perceptions of leader behavior and job satisfaction within the healthcare context of Hail, Saudi Arabia. The primary aim is to establish the pertinence of nursing leaders' behaviors in shaping the perceptions and job satisfaction levels of nursing professionals. A sample of 716 nurses was selected using a simple random sampling method, with participants completing questionnaires administered through online software. Two validated instruments were employed: the 19-item Leadership Behavior Description Questionnaire (LBDQ), exhibiting excellent reliability (Cronbach's alpha of 0.955), and the 20-item Minnesota Satisfaction Questionnaire (MSQ), also demonstrating excellent reliability (Cronbach's alpha of 0.968). Results indicate a moderate level of job satisfaction with a significant association observed with respect to age. However, nurses' perceptions of nursing leaders' behaviors did not exhibit significant variations concerning age, education, or experience. Similarly, no substantial correlations were found between job satisfaction, experience, and education. These findings align with previous studies, emphasizing that job satisfaction is primarily contingent on a supportive work environment rather than organizational structure or nursing care delivery models. Consequently, the behavior of leaders towards their staff emerges as a crucial determinant of staff satisfaction, offering a substantial solution for staff retention and fostering a positive work culture. Such improvements can enhance staff competence, skills, and overall quality, ultimately ensuring the provision of safe patient care.
© 2023 The Authors. Published by IASE.
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords: Nursing leaders, Leader behavior, Job satisfaction, Healthcare, Demographic characteristics
Article History: Received 15 March 2023, Received in revised form 29 June 2023, Accepted 16 August 2023
Acknowledgment
The researchers would like to express their sincerest appreciation to the nursing department employees at Hail Health Cluster hospitals who participated in the data collection procedure and helped the researchers to minimize harm and prevent deceptive practices regarding the participants. We also extend our gratitude to all staff nurses for committing their time to participate as respondents; without you, this study would never have been a success.
Compliance with ethical standards
Ethical consideration:
The study was approved by the Ethical Approval Committee from the Research Department at Hail Health Cluster No. 2022-74.
Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Citation:
Al Reshidi N, Shanan N, Garcia M, Saleh A, Dali T, and Musbet A (2023). The influence of nursing leaders' behavior on nurses' job satisfaction: A quantitative study in Hail, Saudi Arabia. International Journal of Advanced and Applied Sciences, 10(9): 101-109
Permanent Link to this page
Figures
No Figure
Tables
Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7
----------------------------------------------
References (30)
- Al Khajeh EH (2018). Impact of leadership styles on job satisfaction. Journal of Human Resources Management Research, 2018: 687849. https://doi.org/10.5171/2018.687849 [Google Scholar]
- Al-Hamdan Z, Smadi E, Ahmad M, Bawadi H, and Mitchell AM (2019). Relationship between control over nursing practice and job satisfaction and quality of patient care. Journal of Nursing Care Quality, 34(3): E1-E6. https://doi.org/10.1097/NCQ.0000000000000390 [Google Scholar] PMid:30817412
- Bormann L and Abrahamson K (2014). Do staff nurse perceptions of nurse leadership behaviors influence staff nurse job satisfaction? The case of a hospital applying for Magnet® designation. The Journal of Nursing Administration, 44(4): 219-225. https://doi.org/10.1097/NNA.0000000000000053 [Google Scholar] PMid:24662691
- Cakmak E, Öztekin Ö, and Karadağ E (2015). The effect of leadership on job satisfaction. In: Karadağ E (Ed.), Leadership and organizational outcomes: Meta-analysis of empirical studies: 29-56. Springer International Publishing, Cham, Switzerland. https://doi.org/10.1007/978-3-319-14908-0_3 [Google Scholar]
- Çalişkan EN (2010). The impact of strategic human resource management on organizational performance. Journal of Naval Sciences and Engineering, 6(2): 100-116. [Google Scholar]
- Chen JC and Silverthorne C (2005). Leadership effectiveness, leadership style and employee readiness. Leadership and Organization Development Journal, 26(4): 280-288. https://doi.org/10.1108/01437730510600652 [Google Scholar]
- Ćulibrk J, Delić M, Mitrović S, and Ćulibrk D (2018). Job satisfaction, organizational commitment and job involvement: The mediating role of job involvement. Frontiers in Psychology, 9: 132. https://doi.org/10.3389/fpsyg.2018.00132 [Google Scholar] PMid:29503623 PMCid:PMC5820360
- Grimm JW (2010). Effective leadership: making the difference. Journal of Emergency Nursing, 36(1): 74-77. https://doi.org/10.1016/j.jen.2008.07.012 [Google Scholar] PMid:20109788
- Hamstra MR, Van Yperen NW, Wisse B, and Sassenberg K (2014). Transformational and transactional leadership and followers’ achievement goals. Journal of Business and Psychology, 29: 413-425. https://doi.org/10.1007/s10869-013-9322-9 [Google Scholar]
- Hashish A and Aly E (2017). Relationship between ethical work climate and nurses' perception of organizational support, commitment, job satisfaction and turnover intent. Nursing Ethics, 24(2): 151-166. https://doi.org/10.1177/0969733015594667 [Google Scholar] PMid:26260440
- Huang SS, Chen CY, Kau K, Tsai JM, and Tsay SL (2023). Key determinates of job satisfaction for acute care nurse practitioners in Taiwan. BMC Nursing, 22: 6. https://doi.org/10.1186/s12912-022-01156-x [Google Scholar] PMid:36604678 PMCid:PMC9814220
- Iannotta M, Meret C, and Marchetti G (2020). Defining leadership in smart working contexts: A concept synthesis. Frontiers in Psychology, 11: 556933. https://doi.org/10.3389/fpsyg.2020.556933 [Google Scholar] PMid:33041921 PMCid:PMC7525207
- Ibraheem S, Mohammad S, AL-Zeaud H, and Batayneg AM (2011). The relationship between transformational leadership and employees' satisfaction at Jordanian private hospitals. Business and Economic Horizons, 5(2): 35-46. https://doi.org/10.15208/beh.2011.13 [Google Scholar]
- Lazear EP and Oyer P (2004). Internal and external labor markets: A personnel economics approach. Labour Economics, 11(5): 527-554. https://doi.org/10.1016/j.labeco.2004.01.001 [Google Scholar]
- Lei LP, Lin KP, Huang SS, Tung HH, Tsai JM, and Tsay SL (2022). The impact of organisational commitment and leadership style on job satisfaction of nurse practitioners in acute care practices. Journal of Nursing Management, 30(3): 651-659. https://doi.org/10.1111/jonm.13562 [Google Scholar] PMid:35174563
- Lin PY, MacLennan S, Hunt N, and Cox T (2015). The influences of nursing transformational leadership style on the quality of nurses’ working lives in Taiwan: A cross-sectional quantitative study. BMC Nursing, 14: 33. https://doi.org/10.1186/s12912-015-0082-x [Google Scholar] PMid:25991910 PMCid:PMC4437742
- Liu Y, Aungsuroch Y, and Yunibhand J (2016). Job satisfaction in nursing: A concept analysis study. International Nursing Review, 63(1): 84-91. https://doi.org/10.1111/inr.12215 [Google Scholar] PMid:26492403
- McCay R, Lyles AA, and Larkey L (2018). Nurse leadership style, nurse satisfaction, and patient satisfaction: A systematic review. Journal of Nursing Care Quality, 33(4): 361-367. https://doi.org/10.1097/NCQ.0000000000000317 [Google Scholar] PMid:29266044
- Moneke N and Umeh OJ (2013). How leadership behaviors impact critical care nurse job satisfaction. Nursing Management, 44(1): 53-55. https://doi.org/10.1097/01.NUMA.0000424019.83292.fa [Google Scholar] PMid:23262760
- Morsiani G, Bagnasco A, and Sasso L (2017). How staff nurses perceive the impact of nurse managers’ leadership style in terms of job satisfaction: A mixed method study. Journal of Nursing Management, 25(2): 119-128. https://doi.org/10.1111/jonm.12448 [Google Scholar] PMid:27917561
- Nantsupawat A, Kunaviktikul W, Nantsupawat R, Wichaikhum OA, Thienthong H, and Poghosyan L (2017). Effects of nurse work environment on job dissatisfaction, burnout, intention to leave. International Nursing Review, 64(1): 91-98. https://doi.org/10.1111/inr.12342 [Google Scholar] PMid:27882573
- Nawaz ZAKDA and Khan I (2016). Leadership theories and styles: A literature review. Journal of Resources Development and Management, 16: 1-7. [Google Scholar]
- Negussie N and Demissie A (2013). Relationship between leadership styles of Nurese managers and nurses’ job satisfaction in Jimma University Specialized Hospital. Ethiopian Journal of Health Sciences, 23(1): 50-58. [Google Scholar]
- Saleh U, O'Connor T, Al-Subhi H, Alkattan R, Al-Harbi S, and Patton D (2018). The impact of nurse managers' leadership styles on ward staff. British Journal of Nursing, 27(4): 197-203. https://doi.org/10.12968/bjon.2018.27.4.197 [Google Scholar] PMid:29457941
- Sellgren SF, Ekvall G, and Tomson G (2008). Leadership behaviour of nurse managers in relation to job satisfaction and work climate. Journal of Nursing Management, 16(5): 578-587. https://doi.org/10.1111/j.1365-2934.2007.00837.x [Google Scholar] PMid:18558928
- Specchia ML, Cozzolino MR, Carini E, Di Pilla A, Galletti C, Ricciardi W, and Damiani G (2021). Leadership styles and nurses’ job satisfaction: Results of a systematic review. International Journal of Environmental Research and Public Health, 18(4): 1552. https://doi.org/10.3390/ijerph18041552 [Google Scholar] PMid:33562016 PMCid:PMC7915070
- Suresh S and Kodikal R (2015). Managerial skills and job satisfaction: A study among nurses in healthcare sector. ZENITH International Journal of Business Economics and Management Research, 5(6): 287-299. [Google Scholar]
- Waltz LA, Munoz L, Weber Johnson H, and Rodriguez T (2020). Exploring job satisfaction and workplace engagement in millennial nurses. Journal of Nursing Management, 28(3): 673-681. https://doi.org/10.1111/jonm.12981 [Google Scholar] PMid:32068932
- Weston MJ (2022). Strategic planning for a very different nursing workforce. Nurse Leader, 20(2): 152-160. https://doi.org/10.1016/j.mnl.2021.12.021 [Google Scholar] PMid:35075352 PMCid:PMC8770040
- Xenikou A (2017). Transformational leadership, transactional contingent reward, and organizational identification: The mediating effect of perceived innovation and goal culture orientations. Frontiers in Psychology, 8: 1754. https://doi.org/10.3389/fpsyg.2017.01754 [Google Scholar] PMid:29093688 PMCid:PMC5651821
|