Volume 8, Issue 6 (June 2021), Pages: 79-87
----------------------------------------------
Original Research Paper
Title: Effect of Saudi nurses’ perceived work-life quality on work engagement and organizational commitment
Author(s): Farida Mahmoud Hassona 1, *, Hamdan Albaqawi 2, Vivian Laput 2
Affiliation(s):
1Faculty of Nursing, Zagazig University, Zagazig, Egypt
2Faculty of Nursing, Ha’il University, Ha’il, Saudi Arabia
Full Text - PDF XML
* Corresponding Author.
Corresponding author's ORCID profile: https://orcid.org/0000-0002-9345-548X
Digital Object Identifier:
https://doi.org/10.21833/ijaas.2021.06.009
Abstract:
The nurse faculty at the University of Ha’il in Saudi Arabia is responsible for academic and in-service education for nursing discipline and for staff and organizational research. They are considered critical players in assuring quality educational experiences that prepare the nursing workforce for a diverse, ever-changing health care environment. Nowadays, Ha’il University is seeking accreditation, which includes evidence that the working environment is appropriate for both students and the teaching staff. Also, managements in public higher education institutions recently have utilized quality of work-life as a tool for attracting and retaining talented academic staff. Because with having quality of work-life commitment and loyalty of the employees created to its potential. Thus the aim of this study is to test the mediating effect of quality of work-life on the relationship between work engagement and organizational commitment among academic nursing staff at Ha’il University. Measures were the quality of the work-life scale, the short form of the Utrecht work engagement scale, and an organizational commitment questionnaire. The results indicated that the academic nursing staff had satisfactory levels of work-life quality (3.56±0.62) and high work engagement (4.76±1.12) and a positive organizational commitment result (3.09±0.22). A correlation was found between quality of work-life and organizational commitment. However, there was neither a significant relationship between quality of work-life and work engagement nor was there between work engagement and organizational commitment. The conclusion was therefore that quality of work-life does not mediate the work engagement and organizational commitment relationship.
© 2021 The Authors. Published by IASE.
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords: Quality of work-life in Saudi Arabia, Work engagement, Organizational commitment, Nurse faculty
Article History: Received 11 November 2020, Received in revised form 19 February 2021, Accepted 24 February 2021
Acknowledgment
No Acknowledgment.
Compliance with ethical standards
Ethical considerations
Approval to conduct the study was obtained from the Scientific Research Ethics Committee at the Faculty of Nursing–Ha’il University and from the dean of the faculty. Those who agreed to undertake the study were informed that their participation was voluntary and anonymity was assured. Consent was established as a foreword for the questionnaire.
Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Citation:
Hassona FM, Albaqawi H, and Laput V (2021). Effect of Saudi nurses’ perceived work-life quality on work engagement and organizational commitment. International Journal of Advanced and Applied Sciences, 8(6): 79-87
Permanent Link to this page
Figures
No Figure
Tables
Table 1 Table 2 Table 3
----------------------------------------------
References (57)
- Akar H (2018). The relationships between quality of work life, school alienation, burnout, affective commitment and organizational citizenship: A study on teachers. European Journal of Educational Research, 7(2): 169-180. https://doi.org/10.12973/eu-jer.7.2.169 [Google Scholar]
- Al Kuwaiti A and Subbarayalu A (2019). Health sciences teaching staff's perception about quality of work life in Saudi Universities: Reliability and validity of the questionnaire instrument. Hamdan Medical Journal, 12(4): 182-188. https://doi.org/10.4103/HMJ.HMJ_87_18 [Google Scholar]
- Albaqawi H (2018). Quality nursing work life among nurses in Ha’il Region, Kingdom of Saudi Arabia: Redefining the boundaries of work and life. Advances in Social Sciences Research Journal, 5: 433-439. https://doi.org/10.14738/assrj.53.4341 [Google Scholar]
- Alharbi M, Alahmadi B, Alali M, and Alsaedi S (2019). Quality of nursing work life among hospital nurses in Saudi Arabia: A cross‐sectional study. Journal of Nursing Management, 27(8): 1722-1730. https://doi.org/10.1111/jonm.12863 [Google Scholar] PMid:31495010
- Aljohani M (2018). Work engagement as mediator in the relationship between job resources and employees’ turnover intention among nursing practitioners in Saudi Arabia. Ph.D. Dissertation, University of Pennsylvania, Philadelphia, USA. [Google Scholar]
- Allam Z and Shaik A (2020). A study on quality of work life amongst employees working in the Kingdom of Saudi Arabia. Management Science Letters, 10(6): 1287-1294. https://doi.org/10.5267/j.msl.2019.11.029 [Google Scholar]
- Almarshad S (2015). Quality of work life and organizational commitment in Saudi Arabia: The role of job involvement and sense of efficacy. European Journal of Business and Social Sciences, 4(2): 141-158. [Google Scholar]
- Al-Omar H, Arafah A, Barakat J, Almutairi R, Khurshid F, and Alsultan M (2019). The impact of perceived organizational support and resilience on pharmacists’ engagement in their stressful and competitive workplaces in Saudi Arabia. Saudi Pharmaceutical Journal, 27(7): 1044-1052. https://doi.org/10.1016/j.jsps.2019.08.007 [Google Scholar] PMid:31997912 PMCid:PMC6978622
- Alsadah Z (2017). Exploring the relationship between the quality of nurses' work life and nurses' work engagement in hospitals in the Eastern Provence of Saudi Arabia. Ph.D. Dissertation, University of Pennsylvania, Philadelphia, USA. [Google Scholar]
- Al-Shawabkeh K and Hijjawi G (2018). Impact of quality of work-life (QWL) on organizational performance: An empirical study in the private Jordanian universities. Asian Social Science, 14(6): 145-156. https://doi.org/10.5539/ass.v14n6p145 [Google Scholar]
- Al‐Yami M, Galdas P, and Watson R (2018). Leadership style and organizational commitment among nursing staff in Saudi Arabia. Journal of Nursing Management, 26(5): 531-539. https://doi.org/10.1111/jonm.12578 [Google Scholar] PMid:29573023
- Bakker A, Schaufeli W, Leiter M, and Taris T (2008). Work engagement: An emerging concept in occupational health psychology. Work and Stress, 22(3): 187-200. https://doi.org/10.1080/02678370802393649 [Google Scholar]
- Bass B and Avolio B (1990). Transformational leadership development: Manual for the multifactor leadership questionnaire. Consulting Psychologists Press, Palo Alto, USA. [Google Scholar]
- Battistelli A, Galletta M, Vandenberghe C, and Odoardi C (2016). Perceived organisational support, organisational commitment and self‐competence among nurses: A study in two Italian hospitals. Journal of Nursing Management, 24(1): E44-E53. https://doi.org/10.1111/jonm.12287 [Google Scholar] PMid:25652882
- BinBakr M and Ahmed E (2018). High-involvement work processes and organizational commitment of female faculty in Saudi Arabia. International Journal of Leadership in Education Theory and Practice, 22(5): 597-616. https://doi.org/10.1080/13603124.2018.1529819 [Google Scholar]
- Brooks B and Anderson M (2005). Defining quality of nursing work life. Nursing Economics, 23(6): 319-326. [Google Scholar]
- Bullin C (2018). To what extent has doctoral (Ph.D.) education supported academic nurse educators in their teaching roles? An integrative review. BioMed Central Nursing, 17: 6. https://doi.org/10.1186/s12912-018-0273-3 [Google Scholar] PMid:29483844 PMCid:PMC5824484
- Cooper C and Memford E (1979). The quality of working life in western and Eastern Europe. Greenwood Press, Westport, USA. [Google Scholar]
- Devi BR and Hajamohideen OM (2018). A study on quality of work life among nurses working in private hospitals an Thanjavur, Tamilnadu. IOSR Journal of Business and Management, 20(4): 61-63. [Google Scholar]
- Goh CY and Marimuthu M (2016). The path towards healthcare sustainability: The role of organisational commitment. Procedia-Social and Behavioral Sciences, 224: 587-592. https://doi.org/10.1016/j.sbspro.2016.05.445 [Google Scholar]
- Grzywacz J, Frone M, Brewer C, and Kovner C (2006). Quantifying work–family conflict among registered nurses. Research in Nursing and Health, 29(5): 414-426. https://doi.org/10.1002/nur.20133 [Google Scholar] PMid:16977647
- Guest D (2002). Perspectives on the study of work-life balance. Social Science Information, 41(2): 255-279. https://doi.org/10.1177/0539018402041002005 [Google Scholar]
- Hoff T, Carabetta S, and Collinson G (2019). Satisfaction, burnout, and turnover among nurse practitioners and physician assistants: A review of the empirical literature. Medical Care Research and Review, 76(1): 3-31. https://doi.org/10.1177/1077558717730157 [Google Scholar] PMid:28901205
- Hofstede G (1984). The cultural relativity of the quality of life concept. Academy of Management Review, 9(3): 389-398. https://doi.org/10.5465/amr.1984.4279653 [Google Scholar]
- Jarden R, Sandham M, Siegert R, and Koziol-McLain J (2020). Intensive care nurses' well-being: A systematic review. Australian Critical Care, 3(1): 106-111. https://doi.org/10.1016/j.aucc.2018.11.068 [Google Scholar] PMid:30679048
- Jaros S (2007). Meyer and Allen model of organizational commitment: Measurement issues. ICFAI Journal of Organizational Behavior, 6(4): 7-25. [Google Scholar]
- Kahn W (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4): 692-724. https://doi.org/10.5465/256287 [Google Scholar]
- Kamel MM (2013). The mediating role of affective commitment in the relationship between quality of work life and intention to leave. Life Science, 10(4): 1062-1067. [Google Scholar]
- Kassaw E and Golga D (2019). Academic staff’s level of organisational commitment in higher educational setting: The case of Haramaya University. International Journal of Higher Education, 8(2): 87-100. https://doi.org/10.5430/ijhe.v8n2p87 [Google Scholar]
- Khan A (2018). Nurses' work engagement practices in a multicultural hospital in Saudi Arabia. Master of Art Thesis, University of South Africa, Pretoria, South Africa. [Google Scholar]
- Lambert S (2000). Added benefits: The link between work-life benefits and organisational citizenship behavior. Academy of Management Journal, 43(5): 801-815. https://doi.org/10.2307/1556411 [Google Scholar]
- Laschinger H, Wilk P, Cho J, and Greco P (2009). Empowerment, engagement and perceived effectiveness in nursing work environments: Does experience matter? Journal of Nursing Management, 17(5): 636-646. https://doi.org/10.1111/j.1365-2834.2008.00907.x [Google Scholar] PMid:19575722
- Lawler E (1982). Strategies for improving the quality of work life. American Psychologist, 37(5): 486–493. https://doi.org/10.1037/0003-066X.37.5.486 [Google Scholar]
- Lee K, Allen N, Meyer J, and Rhee K (2001). The three‐component model of organisational commitment: An application to South Korea. Applied Psychology, 50(4): 596-614. https://doi.org/10.1111/1464-0597.00075 [Google Scholar]
- Lu H, Zhao Y, and While A (2019). Job satisfaction among hospital nurses: A literature review. International Journal of Nursing Studies, 94: 21-31. https://doi.org/10.1016/j.ijnurstu.2019.01.011 [Google Scholar] PMid:30928718
- Meyer J and Allen N (1991). A three-component conceptualization of organisational commitment. Human Resource Management Review, 1(1): 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z [Google Scholar]
- Mowday R, Steers R, and Porter L (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2): 224-247. https://doi.org/10.1016/0001-8791(79)90072-1 [Google Scholar]
- Nadler D and Lawler E (1983). Quality of work life: Perspectives and directions. Organisational Dynamics, 11(3): 20-30. https://doi.org/10.1016/0090-2616(83)90003-7 [Google Scholar]
- Nandan S, Halkias D, Thurman P, Komodromos M, Alserhan B, Adendorff C, Alhaj N, De Massis A, Galanaki E, Juma N, Kwesiga E, Nkamnebe A, and Seaman C (2018). Assessing cross-national invariance of the three-component model of organisational commitment. EuroMed Journal of Business, 13(3): 254-279. https://doi.org/10.1108/EMJB-09-2017-0031 [Google Scholar]
- Olivier A and Rothmann S (2007). Antecedents of work engagement in a multinational oil company. SA Journal of Industrial Psychology, 33(3): 49-56. https://doi.org/10.4102/sajip.v33i3.396 [Google Scholar]
- Sahni J (2019). Role of quality of work life in determining employee engagement and organizational commitment in telecom industry. International Journal for Quality Research, 13(2): 285-300. https://doi.org/10.24874/IJQR13.02-03 [Google Scholar]
- Saks A (2019). Antecedents and consequences of employee engagement revisited. Journal of Organizational Effectiveness: People and Performance, 6(1): 19-38. https://doi.org/10.1108/JOEPP-06-2018-0034 [Google Scholar]
- Saquib J, Taleb M, AlMeimar R, Alhomaidan H, Al-Mohaimeed A, AlMazrou A, AlShaya S, and Saquib N (2020). Job insecurity, fear of litigation, and mental health among expatriate nurses. Archives of Environmental and Occupational Health, 75(3): 144-151. https://doi.org/10.1080/19338244.2019.1592093 [Google Scholar] PMid:30896369
- Schaufeli W and Bakker A (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi‐sample study. Journal of Organizational Behavior, 25(3): 293-315. https://doi.org/10.1002/job.248 [Google Scholar]
- Schaufeli W, Bakker A, and Salanova M (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4): 701-716. https://doi.org/10.1177/0013164405282471 [Google Scholar]
- Schaufeli W, Shimazu A, Hakanen J, Salanova M, and De Witte H (2019). An ultra-short measure for work engagement: The UWES-3 validation across five countries. European Journal of Psychological Assessment, 35(4): 577–591. https://doi.org/10.1027/1015-5759/a000430 [Google Scholar]
- Serrano C, Andreu Y, Murgui S, and Martínez P (2019). Psychometric properties of Spanish version student Utrecht work engagement scale (UWES–S–9) in high-school students. Spanish Journal of Psychology, 22: E21. https://doi.org/10.1017/sjp.2019.25 [Google Scholar] PMid:31079593
- Sinval J, Sirgy M, Lee D, and Marôco J (2020). The quality of work life scale: Validity evidence from Brazil and Portugal. Applied Research in Quality of Life, 15: 1323–1351. https://doi.org/10.1007/s11482-019-09730-3 [Google Scholar]
- Subbarayalu A and Al Kuwaiti A (2019). Quality of work life of teaching staff working at a higher education institution in Saudi Arabia: A cross-sectional study. Journal of Social Service Research, 45(4): 530-542. https://doi.org/10.1080/01488376.2018.1481173 [Google Scholar]
- Tayama J, Schaufeli W, Shimazu A, Tanaka M, and Takahama A (2019). Validation of a Japanese version of the work engagement scale for students. Japanese Psychological Research, 61(4): 262-272. https://doi.org/10.1111/jpr.12229 [Google Scholar]
- Taylor R (2019). Contemporary issues: Resilience training alone is an incomplete intervention. Nurse Education Today, 78: 10-13. https://doi.org/10.1016/j.nedt.2019.03.014 [Google Scholar] PMid:31029952
- Vashishtha KC and Mittal P (2018). Is demographic determinants affect quality of work life (Qwl) in higher education institute (HEI) teachers. International Journal of Research in Humanities, Arts and Literature, 6 (8): 215-226. [Google Scholar]
- Venkataraman S, AnbazhaganS, and Anbazhagan S (2018). Quality of nursing work life among staff nurses in a tertiary care hospital in Puducherry. International Journal of Community Medicine and Public Health, 5(9): 3853-3859. https://doi.org/10.18203/2394-6040.ijcmph20183469 [Google Scholar]
- Walton R (1973). Quality of working life: what is it? Sloan Management Review, 15(1): 11-21. [Google Scholar]
- Warr P, Cook J, and Wall T (1979). Scales for the measurement of some work attitudes and aspects of psychological well‐being. Journal of Occupational Psychology, 52(2): 129-148. https://doi.org/10.1111/j.2044-8325.1979.tb00448.x [Google Scholar]
- Willmer M, Jacobson J, and Lindberg M (2019). Exploratory and confirmatory factor analysis of the 9-item Utrecht work engagement scale in a multi-occupational female sample: A cross-sectional study. Frontiers in Psychology, 10: 2771. https://doi.org/10.3389/fpsyg.2019.02771 [Google Scholar] PMid:31866921 PMCid:PMC6909847
- Zakari N, Hamadi H, and Audi G (2019). Cultural diversity and work engagement in nursing: A qualitative case study analysis. Journal of Hospital Administration, 8(4): 46-53. https://doi.org/10.5430/jha.v8n4p46 [Google Scholar]
|