Volume 5, Issue 3 (March 2018), Pages: 26-31
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Original Research Paper
Title: The effects of BSC and organizational culture towards employees’ attitude in Malaysian government-link company (GLC)
Author(s): Mohd Haizam Mohd Saudi 1, *, Tezza Adriansyah Anwar 2, H. Obsatar Sinaga 3
Affiliation(s):
1Faculty of Business and Law, International University of Malaya-Wales, Kuala Lumpur, Malaysia
2Business and Management Faculty, Widyatama University, Bandung, Indonesia
3Social and Political Science Faculty, Padjajaran University, Bandung, Indonesia
https://doi.org/10.21833/ijaas.2018.03.004
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Abstract:
The objective of this research was to investigate the impact of the organizational culture towards the employees’ attitude derived from the usage of Balanced Scorecard (BSC) perspectives as a performance management system in Government-link Company (GLC). The usage of performance management system has been the major issues in GLC that merit intention due to the constraint in change management and public policies changes. The employees’ attitude derived from organizational culture’s impact is being evaluated to understand the effect towards the overall performance of the employees and the organization. Studies performed by scholars about measuring and managing performance would be enriched by studying the employee attitude element. The critical part of the research is to measure the level of job satisfaction and organizational commitment from the employees that would determine the performance has been affected by organizational culture. The impact of organizational culture affecting performance was found to be the main issue that merits attention from this research. The implication of this research would benefits the organization in terms of employees’ effectiveness and the pervasiveness of the implementation of performance metric and organizational culture in Malaysian Government-link service organization.
© 2017 The Authors. Published by IASE.
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords: Organizational performance, Employee attitude, Performance management, System balanced-score card, Organizational culture
Article History: Received 9 August 2017, Received in revised form 30 December 2017, Accepted 30 December 2017
Digital Object Identifier:
https://doi.org/10.21833/ijaas.2018.03.004
Citation:
Saudi MHM, Anwar TA, and Sinaga HO (2018). The effects of BSC and organizational culture towards employees’ attitude in Malaysian government-link company (GLC). International Journal of Advanced and Applied Sciences, 5(3): 26-31
Permanent Link:
http://www.science-gate.com/IJAAS/2018/V5I3/Saudi.html
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